Support
How can we help?
For installation, vault, synchronization, account, or privacy questions, contact Flownapse support by email.
Request product-account deletion
In Flownapse, open Settings, choose Plan and account, then choose Delete product account. You will be asked to sign in again before deletion is completed.
If you cannot use the in-app flow, email anand14sk@gmail.com from the address associated with the account and request product-account deletion. Do not send credentials or identity tokens by email. We may ask you to verify control of the account through a secure sign-in flow.
Deleting the product account removes the associated Supabase account and submits deletion of the RevenueCat customer record, which RevenueCat may process asynchronously. It does not delete local vault files, connected-provider files, or provider credentials on other devices, and it does not cancel your subscription. Cancel separately through the Apple App Store or the channel that billed you. If an active subscription is verified or restored after deletion, RevenueCat may create a new anonymous subscription record until you link another product account.
Include in your request
- Your device and operating-system version
- The Flownapse version shown in Settings
- The cloud provider involved, if any
- What you expected and what happened instead
Do not email passwords, access or refresh tokens, OAuth codes, private repository credentials, or vault files. Flownapse support will never ask for your provider password.